Introduction

Scarecrow (“we”, “us”, “our”) operates the website scarecrow.cn. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit inquiries or place orders.

Information We Collect

When you submit an inquiry form, create an account or place an order on our website, we may collect personal information including:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (securely processed by our payment provider, we do not store full credit card information)
  • Custom artwork, images, design files and logos uploaded by you

We also automatically collect technical data such as your IP address, browser type and device information to improve website performance and security.

How We Use Your Information

We use collected information for purposes below:

  • Process, fulfill and deliver your orders
  • Send order confirmation, shipping updates and customer support replies
  • Improve our website, products and customer experience
  • Send marketing emails (only if you opt-in)
  • Reply to your inquiries and communicate custom artwork details

Information Sharing

We will not sell or trade your personal information. We only share data with necessary service providers including logistics carriers and payment processors, who are bound by privacy obligations. We may disclose information when required by applicable law.

Data Security

We use industry-standard technology to protect your personal data from unauthorized access, alteration or leakage. No internet transmission is completely secure.

Your Rights

You have the right to:

  • Access your personal data we hold
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Unsubscribe from marketing emails Please contact us via our inquiry form or email for requests.

Cookies

We use cookies to remember visitor preferences and analyze website traffic. You may disable cookies in your browser settings, though some site functions may not work properly.

Changes To This Policy

We may update this Privacy Policy at any time. Revised content will be posted on this page. Continued use of the website means you accept the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy, please reach out through our website inquiry form or email.